Home Care Oxygen Service https://homecareoxygenservice.com Medical Service and Supply Serving Muskoka Thu, 23 Jul 2020 18:10:22 +0000 en-US hourly 1 https://wordpress.org/?v=5.4.2 COVID-19 Update https://homecareoxygenservice.com/covid-19-update/ Thu, 25 Jun 2020 19:51:35 +0000 https://homecareoxygenservice.com/?p=375 Home Care Oxygen Service is Open for Business! But is it Business as Normal? During the COVID-19 world crisis, how many times have we heard the phrase “these are unprecedented times”? Too many to count. Since March, Canadians have been in a constant state of change to stay ahead of the COVID-19 curve. Medigas was and continues to be vigilant ...

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Home Care Oxygen Service is Open for Business! But is it Business as Normal?

During the COVID-19 world crisis, how many times have we heard the phrase “these are unprecedented times”? Too many to count.

Since March, Canadians have been in a constant state of change to stay ahead of the COVID-19 curve. Medigas was and continues to be vigilant in its purpose to keep clients and its employees safe. As restrictions start to ease across the country, safety will remain its primary focus.

Like you, Home Care Oxygen Service is creating a new normal for its business operations. Using a phased approach to the provision of client services, store locations now offer a curbside service for the pick-up and return of equipment as well as relaying basic equipment instructions.

In the next phase, when deemed safe to do so, Home Care Oxygen Service will open its doors for direct client access. Screening of all clients, limiting the number of clients allowed entry to a location at one time, and social distancing practices will be followed.

Home Care Oxygen Service is proud to have provided uninterrupted home delivery service for the provision of oxygen and medical equipment through the COVID-19 shutdown and will maintain this service achievement on a go forward basis.

Home Care Oxygen Service healthcare professionals will continue to support physicians, nurse practitioners and related healthcare professionals using virtual technology and offer innovative solutions to best deliver quality respiratory homecare.

Together, we are finding the new normal to focus on the central mission of providing high quality care to your patients. Home Care Oxygen Service believes that “Life matters most”.

Customer Letter
COVID-19 Oxygen FAQs

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COVID-19 Oxygen FAQs https://homecareoxygenservice.com/covid-19-oxygen-faqs/ Thu, 25 Jun 2020 19:49:44 +0000 https://homecareoxygenservice.com/?p=372 1. Are Home Care Oxygen Service stores closed? Home Care Oxygen Service stores will begin to open in July, 2020. Several safety measures will be in place to help protect our customers and employees such as social distancing and limiting the number of customers in a store at one time. Home Care Oxygen Service will continue to provide in-home oxygen ...

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1. Are Home Care Oxygen Service stores closed?

Home Care Oxygen Service stores will begin to open in July, 2020. Several safety measures will be in place to help protect our customers and employees such as social distancing and limiting the number of customers in a store at one time. Home Care Oxygen Service will continue to provide in-home oxygen delivery service to its clients. Home visits by a Home Care Oxygen Service healthcare professional will continue to be available when deemed necessary.

Cylinder drop-off/exchange at store Home Care Oxygen Service stores is temporarily suspended; call 1.800.461.4339 to request a pickup or exchange of cylinders. For those provinces with cylinder depots, these sites will remain open.

2. A Home Care Oxygen Service representative called to tell me about my delivery (or pickup) of oxygen. Is it safe to let him/her into my house?

Yes, it is safe. When a Home Care Oxygen Service representative calls to arrange the delivery (or pickup) of your oxygen, he/she will ask you a series of questions regarding COVID-19. Your responses will help him/her choose the best Personal Protective Equipment (eye protection/ surgical mask/ gown/ gloves) to wear before he/she enters your home.

3. Should I stockpile oxygen cylinders?

Additional stock above what has already been provided by Home Care Oxygen Service representatives during home visits and deliveries is not necessary.

4. Should I stock up on oxygen supplies such as nasal cannula and tubing?

Additional stock above what has already been provided by Home Care Oxygen Service representatives during home visits and deliveries is not necessary.

5. If I or a household member has screened positive for COVID-19, will I still get home delivery of my oxygen?

Yes, you will continue to receive your home oxygen deliveries. Home Care Oxygen Service employees have been trained in proper infection control procedures and will use the necessary personal protective equipment to make a safe delivery to your ho

6. If I am also prescribed a breathing treatment, such as a nebulizer, CPAP/APAP/Bi-PAP, or high humidity, will I receive my oxygen delivery?

Prior to your oxygen delivery, your Home Care Oxygen Service will call you to ask you COVID-19 screening questions. If you have had a breathing treatment, your delivery will be postponed until 3 hours has lapsed since your treatment ended. Do not start your next treatment until your Medigas representative has completed your delivery.

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COVID-19 Sleep FAQs https://homecareoxygenservice.com/covid-19-sleep-faqs/ Sat, 06 Jun 2020 20:00:35 +0000 https://homecareoxygenservice.com/?p=393 1.    Is the Home Care Oxygen Service store closed? Home Care Oxygen Service has opened its doors for direct client access.  Screening of all clients, limiting the number of clients allowed entry to a location at one time, hand sanitization and social distancing practices will be followed. Home Care Oxygen Service will continue to provide CPAP services with the primary ...

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1.    Is the Home Care Oxygen Service store closed?

Home Care Oxygen Service has opened its doors for direct client access.  Screening of all clients, limiting the number of clients allowed entry to a location at one time, hand sanitization and social distancing practices will be followed. Home Care Oxygen Service will continue to provide CPAP services with the primary objective to protect clients and Home Care Oxygen Service employees.

2.    Is Home Care Oxygen Service selling CPAP in the store?   

Yes, with a valid CPAP prescription, Home Care Oxygen Service will arrange for initiation of CPAP therapy with your choice of virtual, curbside/remote, or in-store appointment.

3.   Will I have to wear a mask during an in-store CPAP setup?  

Home Care Oxygen Service will provide you with a surgical mask to wear during your set up.  Our staff will practice PPE and will be wearing a surgical mask, face shield and gloves.

4.   If I don’t want to come to the Home Care Oxygen Service store, how will I get CPAP supplies? 

Shop online at Medigas Express  or call 1-877-350–9816 to have the supplies shipped directly to  your home.

5.   What if I need help with my CPAP equipment during this phase of COVID-19?

Call 1.800.461.4339 to speak with a Home Care Oxygen Service healthcare professional who will assist you with equipment instructions, techniques that will help you adjust to therapy, troubleshoot a technical issue and review equipment cleaning techniques.

6.    Should I continue to use my CPAP during this phase of COVID-19?  

You are encouraged to continue using your CPAP as your physician has prescribed. If you screen positive for COVID-19, it is suggested you sleep in a separate room without a cold air return, with the door closed and window open slightly.

7.    Is Home Care Oxygen Service doing Level III during the COVID-19 outbreak?

Yes, Level III sleep screening services have resumed.

8.    Will Home Care Oxygen Service be able to provide non-invasive ventilation?

Home Care Oxygen Service will provide non-invasive ventilators as inventories permit.

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COVID-19 Update : Praxair’s Pandemic COVID-19 Continuity of Operations Plan https://homecareoxygenservice.com/297-2/ Fri, 20 Mar 2020 18:07:04 +0000 https://homecareoxygenservice.com/?p=297 COVID-19 Oxygen FAQs

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COVID-19 Oxygen FAQs

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